Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Natalie Santos

Natalie Santos

April 7, 2025

5  out of  5
rating by Natalie Santos
"I must say that I was very impressed with Matt Santos from State Farm. His knowledge, enthusiasm and friendly personality made the switch a joy. I’d been with Farmers for well over 25 years before their ridiculous high rates sent me to USAA for 5 years. I thought I was happy there and that no one could touch their service and rates, well Matt proved me wrong and in the process saved me $200 a month in addition to “EXTRA” coverage. I had no issues with USAA until Matt saved me $2,400 a year with GREATER coverage. That greater coverage gives me peace of mind driving now, because the majority of the cars on the road are no longer just $25,000-30,000 vehicles. Here in Texas, the land of SUV’s, pickup trucks and luxury cars are minimum $75,000-100,000 and up and you need to really be certain you’re fully covered to not leave yourself in a bind should an incident occur. Thank you Matt Santos for proving me wrong that State Farm couldn’t beat USAA!"
We responded:
"Thank you, Natalie, for sharing your experience! I'm glad to hear that Matt's expertise and enthusiasm made such a positive impact. It's wonderful that he was able to provide you with greater coverage. Your contentment is important to us, especially on the busy roads of Texas. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Isaac Lorenz

Isaac Lorenz

April 4, 2025

5  out of  5
rating by Isaac Lorenz
"Mathew S. Helped me out! He was super easy to work with literally got a quote paid and had insurance in 30 minutes the most friend pleasurable experience u could ask for thank you guys!"
We responded:
"Thank you, Isaac! I'm glad to hear that Mathew made the process so smooth and enjoyable for you. It's wonderful to know you had such a positive experience getting your insurance set up. If you need any further assistance or have questions in the future, feel free to reach out to our office!"
Profile photo of cow man

cow man

April 1, 2025

5  out of  5
rating by cow man
"Drew is really the goat! When I met him he was extremely helpful and allowed me get everything done in a timely manner. Over I love this branch of State Farm and hope you guys continue your great work"
We responded:
"Thank you so much for your kind words! I'm glad to hear that Drew was able to assist you efficiently. Your appreciation for our office means a lot, and we're committed to maintaining the high standard you experienced. If you ever need anything else, feel free to reach out!"
Profile photo of Jonathan Playz

Jonathan Playz

April 1, 2025

5  out of  5
rating by Jonathan Playz
"Drew was fantastic and helped me! I just wanted you guys to know what great worker he is and grateful for what he did!"
We responded:
"Thank you, Jonathan! I'm happy to hear that Drew provided such fantastic assistance. We're grateful to have him on our team, and it's wonderful to know he made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Lucky

Lucky

April 1, 2025

5  out of  5
rating by Lucky
"Dylan was AWESOME!"
We responded:
"I'm happy to hear that you had such a positive experience with Dylan! We're grateful to have him on our team. If you need any assistance in the future, don't hesitate to reach out to our office."
Profile photo of My Virgin Hair People

My Virgin Hair People

March 31, 2025

5  out of  5
rating by My Virgin Hair People
"My recent experience with Dylan over at the Statefarm Andrew Case Agency was excellent. I found him to be very knowledgeable and sensitive towards my needs."
We responded:
"Thank you so much for sharing your experience! I'm glad to hear that Dylan was able to assist you with such care and expertise. Your satisfaction is important to us, and we're here for any future needs or questions you may have."
Profile photo of Jonathan Howell

Jonathan Howell

March 28, 2025

5  out of  5
rating by Jonathan Howell
"Drew is absolutely amazing and helped me with all needs. Without him I don’t even know what I was going to do!"
We responded:
"Thank you, Jonathan, for your wonderful feedback! I'm delighted to know that Drew was able to assist you with everything you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Danielle Santos

Danielle Santos

March 27, 2025

5  out of  5
rating by Danielle Santos
"Matt did an absolutely great job and saved me a ton of money!"
We responded:
"Thank you, Danielle! I'm so glad to hear that Matt was able to assist you and help save money. We appreciate your feedback and are here for any further questions you might have."
Profile photo of Laura Alvarez

Laura Alvarez

March 20, 2025

5  out of  5
rating by Laura Alvarez
"Dylan was awesome, extremely helpful and asked many questions to give me the best possible quote. He went through all the details and pricing of my new policy and answered all my questions. Best experience I’ve had with an insurance company! Keep up the great work!"
We responded:
"Thank you, Laura, for sharing your experience! I'm happy to hear that Dylan was able to assist you effectively and provide a thorough explanation of your new policy. It's wonderful to know that you had such a positive experience with us. We're here for any future questions or needs you might have!"
Profile photo of Robert Torrez

Robert Torrez

March 7, 2025

5  out of  5
rating by Robert Torrez
"Drew Patterson was a pleasure to work with. He spent some time getting to know me as he finalized the policies. The process was so simple and straightforward. Drew have a good neighbor welcome!"
We responded:
"Thank you, Robert, for sharing your experience! I'm delighted that Drew made the process simple and enjoyable for you. It's wonderful to know that he took the time to understand your needs while finalizing your policies. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Dani Marin

Dani Marin

March 5, 2025

5  out of  5
rating by Dani Marin
"I want to start off by saying that Dylan was incredibly helpful & wonderful to me. State Farm is blessed to have him on their team. We had been chatting for a few weeks & he never forgot about me. He was so thorough with explaining everything to me in detail. He was so sweet & patient. Having or trying to get insurance is already stressful enough but with him, he broke down everything & made it simple. I was having issues with the lenders to get home owners insurance for my new home & he took so much time to make sure I got the right insurance. Thank you so much Dylan! You took care of me & I am forever grateful."
We responded:
"Thank you, Dani, for sharing your experience! I'm truly happy to hear how Dylan made the insurance process easier for you. His dedication to providing detailed explanations and ensuring you got the right coverage is commendable. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're always here for you!"
Profile photo of Andres Gonzalez

Andres Gonzalez

February 27, 2025

5  out of  5
rating by Andres Gonzalez
"Dylan was great!"
We responded:
"Thank you, Andres! I'm glad to hear that Dylan provided you with great service. If you have any more questions, feel free to reach out to our office. We're here to help!"
Profile photo of Jessica Collins

Jessica Collins

February 23, 2025

5  out of  5
rating by Jessica Collins
"Dylan was extremely helpful with our transition to State Farm. Answered all of our questions and went above and beyond to make sure we were well taken care of."
We responded:
"Thank you, Jessica, for sharing your experience! I'm glad Dylan could assist you with the transition to State Farm and ensure all your questions were answered. It's wonderful to know you felt well taken care of. If you need any further assistance, feel free to reach out to our office anytime."
Profile photo of deana sutton

deana sutton

February 23, 2025

5  out of  5
rating by deana sutton
"My agent is Dylan Thornton he was very patient with me. After my daughter in law contacted him to get quotes for me while I work. He gave a few days before checking in with her and he just happen to catch me at home. We had a good conversation and he went over the documents and even found a few more ways to save me some money. Anyway I went with him the bundle I fit was so much more reasonable than the company I have been with for 20 years. Needless to say he saved me over 2000 dollars on my car and home policy and with that I was able to afford insurance on my other 2 homes and have even more protection. He's a really good guy and very informative. He will take the time to find all he can find to help you save."
We responded:
"Thank you, Deana, for sharing your experience! I'm happy to know that Dylan was able to assist you with patience and thoroughness. It's fantastic that he found ways to save you money and provide additional coverage for you. We're grateful to have Dylan on our team, and it's wonderful to see his dedication making such a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Cristofer Trujillo Nava

Cristofer Trujillo Nava

February 22, 2025

5  out of  5
rating by Cristofer Trujillo Nava
"Andrew had great customer service, saved me some money, go check him out !!"
We responded:
"Thank you, Cristofer, for your fantastic review! I'm glad to know that the service provided was helpful and that you saved some money. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Kimberly Persad

Kimberly Persad

February 19, 2025

5  out of  5
rating by Kimberly Persad
"I had the pleasure of working with Dylan Thornton and he was so helpful and personable while giving me a quote on my car insurance that I never thought possible! He took his time and reviewed different options and details on the policies with me, answering every one of my questions with enthusiasm. I referred him to my daughter and veteran husband and he was able to beat their current rate that they were sure was unbeatable! Now I just want to shout it from the mountain top, beyond ecstatic about the money I’m saving! Thank you Dylan!!"
We responded:
"Thank you, Kimberly, for sharing your experience! I'm happy to hear that Dylan was able to assist you with such enthusiasm and provide you with a quote that exceeded your expectations. It's fantastic that he could also help your daughter and husband save money on their insurance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Jesus Monge

Jesus Monge

February 14, 2025

5  out of  5
rating by Jesus Monge
"Drew Patterson was a God send. On my commercial trucks he saved me a substantial (thousands) amount of money and on my business insurance he made it more affordable and at a much higher coverage. I also switched my personal vehicles over to him and he saved me several hundred on there. What I love about it was how easy the transition was, and how serviceable Drew has been throughout the process. Definitely a game changer. I would refer him to anyone. I stamp that"
We responded:
"Thank you, Jesus, for sharing your experience! I'm glad to hear that Drew was able to assist you, making them more affordable while providing higher coverage. It's wonderful that the transition for you was smooth and that Drew's service has been exceptional. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime!"
Profile photo of courtney fox

courtney fox

February 14, 2025

5  out of  5
rating by courtney fox
"Drew is amazing and really took his time in ensuring I got the best deal and what is right for me. He is personable, friendly, and so professional. I would highly recommend in contacting him for your insurance needs!"
We responded:
"Thank you, Courtney! I'm glad to hear that Drew was able to assist you in finding the best deal and the right coverage. His personable and professional approach is truly valued. If you have any more insurance needs or questions, feel free to reach out anytime."
Profile photo of Keisha B

Keisha B

February 6, 2025

5  out of  5
rating by Keisha B
"Drew at SF was the absolute best! I got everything I needed and a little more! Couldn’t have asked for a better representative. Very informative & attentive."
We responded:
"Thank you so much, Keisha! I'm really happy to hear that Drew provided you with such informative and attentive service. It's wonderful to know you received everything you needed and more."
Profile photo of Sharika clemmons

Sharika clemmons

February 4, 2025

5  out of  5
rating by Sharika clemmons
"My agent Drew did what needed to be done. Very professional and educated, personable. Definitely gave the feel of agents being family."
We responded:
"Thank you, Sharika, for sharing your experience! I'm happy to know that Drew provided you with professional and personable service. We strive to make our customers feel like family, and it's wonderful to know that Drew succeeded in doing so. "
Profile photo of Dylan Thornton

Dylan Thornton

February 1, 2025

5  out of  5
rating by Dylan Thornton
"Dylan was GREAT!"
We responded:
"Thank you so much for your feedback! I'm glad to know that you had a great experience with Dylan. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Profile photo of Faye McCoy

Faye McCoy

January 30, 2025

5  out of  5
rating by Faye McCoy
"Dillion is very helpful and friendly. He is knowledgeable regarding what I was looking for and loves his job."
We responded:
"Thank you, Faye, for sharing your experience! I'm glad to know that Dillion was able to assist you with his knowledge and friendly approach. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Eshanta Mishra

Eshanta Mishra

January 27, 2025

5  out of  5
rating by Eshanta Mishra
"Andrew was a great insurance agent. He explained everything thoroughly and was able to get me an amazing deal."
We responded:
"Thank you, Eshanta, for sharing your experience! I'm glad I could assist you and provide a thorough explanation of your insurance options. It's wonderful to know you found a great deal. If you have any more questions, feel free to reach out anytime."
Profile photo of Michael Melendez

Michael Melendez

January 24, 2025

5  out of  5
rating by Michael Melendez
"Drew worked very hard to get me the coverage I needed, exceptional service. I was put at ease when Drew was able to answer all of my questions"
We responded:
"Thank you, Michael, for your wonderful review! I'm delighted to know that Drew provided you with exceptional service and helped you find the coverage you needed. It's great to hear that all your questions were answered, putting you at ease. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Profile photo of Robert Smith

Robert Smith

January 6, 2025

5  out of  5
rating by Robert Smith
"Friendly, helpful, knowledgeable, quick service and great pricing. I wish I could still have a policy with them but I moved to a state where State Farm doesn’t write policies. They’re still helpful when I have questions years after being a customer."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm delighted to know that you found our service friendly, helpful, and knowledgeable, and that we could offer great pricing. It's unfortunate that we can't provide a policy in your new state, but I'm glad we can still assist with your questions. If there's anything else you need, don't hesitate to reach out. We're always here to help!"