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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob mounger

September 9, 2024

5  out of  5
rating by Jacob mounger
"I felt very taken care of, I’m very satisfied"
We responded:
"Jacob, thank you for your review! I'm glad you felt well taken care of and are satisfied with our service. If you ever need further assistance, we're here to help. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Tanner Sullivan

September 7, 2024

5  out of  5
rating by Tanner Sullivan
"First off - I wanted to start by saying thank you Andrew Case for your service and thank Dylan for being an amazing agent. Keeping his word and educating me on my new policy. He said he was going to call me and did exactly that on that date and time I requested. Made sure that I thoroughly understood everything within my policy and even reviewed once more before we finalized everything. Great service and excellent customer service. I would definitely recommend this agency and Dylan to be your future insurance agent."
We responded:
"Tanner, thank you for your kind words and for taking the time to share your experience. I'm glad to hear that Dylan provided you with excellent service and ensured you fully understood your new policy. It's great to know that he kept his word and followed up as promised. We appreciate your recommendation and are here for any future needs or questions you may have. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Caden Cross

August 26, 2024

5  out of  5
rating by Caden Cross
"I got to work with Drew he was 10/10 straight to the point and helped me with a sense of urgency"
We responded:
"Caden, thank you for your positive review. I'm glad Drew could assist you efficiently and with urgency. If you need any further assistance, feel free to reach out. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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sabrina ochoa

August 22, 2024

5  out of  5
rating by sabrina ochoa
"Dylan was awesome to work with. He helped me with my policy and answered all of my questions. Overall great experience with all of the State Farm agents there!"
We responded:
"Sabrina, Thank you for sharing your positive experience! I'm glad Dylan was able to assist you with your policy and answer all your questions. We appreciate your kind words about our team. If you need any further assistance, feel free to reach out. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Jose Acosta

August 21, 2024

5  out of  5
rating by Jose Acosta
"I’m extreme happy with the service I was able to obtain from the office manager Isela. She was very professional and knowledgeable! Saved me over $1000 on my insurance and added life insurance as well!"
We responded:
"Jose, thank you for sharing your positive experience with our office. I'm glad to hear that Isela provided professional and knowledgeable service, saving you over $1000 on your insurance and adding life insurance. We appreciate your feedback and look forward to assisting you with any future needs. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Ambassy Mark

August 20, 2024

5  out of  5
rating by Ambassy Mark
"I can't thank state Farm (Drew) enough for giving a good deal on my car insurance. I recommend state Farm for your car insurance, thanks"
We responded:
"Ambassy, thank you for your positive review! I'm glad I could help you find a good deal on your car insurance. Your recommendation means a lot. If you need any further assistance, feel free to reach out. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Bobby

August 19, 2024

5  out of  5
rating by Bobby
"Good people to deal with all together Andrew I was a good person to talk to"
We responded:
"Bobby, thank you for your kind words and positive review. I'm glad you had a good experience with our office and found our team helpful. If you have any future needs or questions, feel free to reach out. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Marlon Thomas

August 16, 2024

5  out of  5
rating by Marlon Thomas
"Great service.Thanks to Isela for helping and going through my policy with me coverage by coverage😂. Alpreciate you young lady. Thanks"
We responded:
"Hey Marlon, Thanks for the great review! I'm glad Isela could help you go through your policy coverage by coverage. We appreciate your kind words and are here for any future needs or questions. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Traci Pratt

August 12, 2024

5  out of  5
rating by Traci Pratt
"I've had the pleasure of working with Drew for my car insurance needs, and I can't speak highly enough of the experience. From the moment we connected, Drew was incredibly professional, knowledgeable, and genuinely committed to helping me find the best coverage at a competitive rate. What sets Drew apart is his attention to detail and his willingness to go above and beyond. He took the time to understand my specific needs, patiently explained all my options, and provided valuable insights that made the decision-making process straightforward and stress-free. I never felt pressured, only supported. Drew’s customer service is truly top-notch. He was always quick to respond to any questions I had, whether it was through a phone call and even text, and made sure I was completely satisfied with my policy. It's clear that Drew cares about his clients and takes pride in his work. If you're looking for someone who will work hard to get you the best coverage and make the process easy and enjoyable, I highly recommend reaching out to Drew. He's a true professional and a pleasure to work with!"
We responded:
"Hey Traci, Thanks so much for your awesome review! I'm really glad to know you had a positive experience with your auto insurance needs. It's great to hear that you appreciated the attention to detail and the effort to make the process straightforward and stress-free. Your kind words about the customer service and responsiveness mean a lot. It's always my goal to ensure clients feel supported and informed. If you ever have any more questions or need further assistance, don't hesitate to reach out. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Christopher Dillard

August 12, 2024

5  out of  5
rating by Christopher Dillard
"Dylan was a great help! He got me through the process quick and got me a great price better than my previous insurance!"
We responded:
"Christopher, thanks for the awesome review! I'm glad Dylan could help you out and get you a great price! If you need anything else, feel free to reach out anytime. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Adiathna Córdoba

August 9, 2024

5  out of  5
rating by Adiathna Córdoba
"Maravillosa atención al cliente, excelente oratoria y asesoramiento. Gracias!!!"
We responded:
"Hola Adiathna, Gracias por sus amables palabras sobre nuestra atención al cliente y asesoramiento. Estamos muy contentos de saber que tuvo una buena experiencia con nosotros. ¡Estamos aquí para ayudarle con cualquier cosa que necesite en el futuro! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Aspen Squyres

August 8, 2024

5  out of  5
rating by Aspen Squyres
"I was referred to Andrew's office and had the pleasure of working with Isela, she was super friendly and SO helpful in saving me a ton of money in a world where insurance rates are crazy. Could not have been happier with the experience, it was like working with a good friend rather than someone trying to sell me something. Thank you Isela!"
We responded:
"Hey Aspen, thanks a bunch for the awesome review! I'm so glad Isela could help you save money and make the experience enjoyable. It's great to know you felt like you were working with a friend. If you need anything else, we're here for you! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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JP Krez

August 8, 2024

5  out of  5
rating by JP Krez
"Dylan was awesome to work with, very helpful and understanding throughout the process."
We responded:
"Hey JP, Thanks for the awesome review! I'm really happy to hear that Dylan was so helpful and understanding throughout the process. We appreciate your feedback and are always here if you need anything else! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Justin Burr

August 2, 2024

5  out of  5
rating by Justin Burr
"When I first moved to Texas I started using Andrew’s agency for my Renters, Auto, and Business insurance. They been extremely easy to work with and will take their time to explain things to you when you have questions. I’m extremely greatly I’ve been able to use them and can’t recommend them enough."
We responded:
"Hey Justin, Thanks a bunch for your awesome review! I'm really glad to hear that our team has been able to help you with your Renters, Auto, and Business insurance needs. We always aim to make things easy and clear for our customers. If you ever have more questions or need anything else, we're here for you! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Ryan Dunn

August 1, 2024

5  out of  5
rating by Ryan Dunn
"Andrew and his team are great! They are very knowledgeable and easy to work with."
We responded:
"Thanks, Ryan, for the awesome review! I'm glad you found our team knowledgeable and easy to work with. We're always here if you need anything! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Kaii Hampton

August 1, 2024

5  out of  5
rating by Kaii Hampton
"I was referred to Dylan at State Farm and I must say you couldn’t get better service than what I had today. Dylan essentially walked me through the set up of my insurance with no hassle and was very knowledgeable on my current specific situation. Very personable and I highly recommend him! if you can’t get in reach with him.. wait till you can. Cause he’s that good."
We responded:
"Hey Kaii, Thanks a ton for the awesome review! I'm so glad Dylan could provide you with such knowledgeable and personable service. We really appreciate your recommendation and your patience in reaching out to him. If you ever need anything else, don't hesitate to get in touch! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Jacob Johnson

July 29, 2024

5  out of  5
rating by Jacob Johnson
"Dylan was great at answering my questions and saving me money on my monthly premiums after switching."
We responded:
"Hey Jacob, Thanks a bunch for the awesome review! I'm really happy to hear that Dylan was able to answer your questions and save you money on your monthly premiums. If you ever need anything else or have more questions, feel free to reach out anytime! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Brett Goss

July 24, 2024

5  out of  5
rating by Brett Goss
"Drew P. was my agent and he took care of me in every way possible. Thank you Drew."
We responded:
"Hey Brett! I'm so glad Drew took care of you in every way possible. Thanks for sharing your experience! If you ever need anything else, we're here for you. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Colin Martin

July 24, 2024

5  out of  5
rating by Colin Martin
"Absolutely loved Drew and working with him!"
We responded:
"Hi Colin, thank you for your positive review! We really appreciate your kind praise for Drew! Please don't hesitate to reach out to our office for any future insurance needs! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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bigqtip76

July 20, 2024

5  out of  5
rating by bigqtip76
"I’m so happy I finally switched! I’m saving almost $100 a month over my Allstate policy even after years of being with them. Dylan Thornton was so helpful and made the process easy. Thank you Dylan!"
We responded:
"Hi! I'm so glad you made the switch and are saving money! Dylan is indeed awesome, and I'm happy he made the process easy for you. If you ever need anything else, we're here to help! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Anadiah Rodriguez

July 18, 2024

5  out of  5
rating by Anadiah Rodriguez
"Drew did such a great job at getting me the best rate! So grateful!"
We responded:
"Hi Anadiah, I'm so glad I could help you find the best rate! Your gratitude means a lot to me! If you ever need anything else, feel free to reach out! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Alexis Masengill

July 10, 2024

5  out of  5
rating by Alexis Masengill
"Thank you so much to Dylan and Andrew for making my transition to Dallas from Knoxville so seamless and easy! They are both so friendly, polite, knowledgeable and helpful! I very much appreciate you both!"
We responded:
"Thank you, Alexis, for your kind words about Dylan and me! We are glad to have helped make your move to Dallas smooth and easy. We appreciate your recognition of our friendly, knowledgeable, and helpful service. If you ever need assistance in the future, please don't hesitate to reach out. - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Amarie Provosty

June 22, 2024

5  out of  5
rating by Amarie Provosty
"I recently had the pleasure of working with Drew from State Farm, and I cannot recommend him highly enough. From the outset, Drew demonstrated exceptional professionalism, knowledge, and dedication to ensuring my insurance needs were met. He took the time to thoroughly explain the various coverage options available, making sure I understood the benefits and costs associated with each. His patience and clear communication helped me feel confident in my decisions. What truly sets Drew apart is his genuine commitment to his clients. He went above and beyond to customize a policy that fit my unique situation perfectly. Throughout the process, Drew was always prompt in responding to my inquiries, whether by phone or email, and his friendly demeanor made every interaction a pleasant experience. Drew's expertise and personalized approach make him an invaluable asset to State Farm. If you are looking for an insurance agent who is not only knowledgeable and efficient but also genuinely cares about your best interests, Drew is the person to see. Thank you, Drew, for your outstanding service!"
We responded:
"Amarie, your detailed review truly warms our hearts! I'm thrilled that Drew provided you with exceptional service, tailored to your needs. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Joey

June 21, 2024

5  out of  5
rating by Joey
"I recently had a fantastic experience with Drew from State Farm! He got me great auto coverage with a price that SHOOK ME! I was blown away with the price and the coverage. He saved me hundreds of dollars more per month! What made the whole experience even better was the personal touch that Drew gave, with his great customer service! I’m beyond impressed with Drew’s professionalism. I would highly recommend to anyone looking for expert advice, flexible pricing, and amazing customer care. Thanks again Drew!!"
We responded:
"Joey, I'm thrilled you had a fantastic experience with our office! I'm pleased to hear you found great auto coverage at an amazing price that saved you money. Drew's personalized service and professionalism truly shine through. Thank you for recommending us for expert advice and exceptional customer care! - Andrew Case - State Farm Insurance Agent, Dallas, TX"
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Artic Games

June 21, 2024

5  out of  5
rating by Artic Games
"Drew helped and made it all great! I recommend!"
We responded:
"Thank you! I'm thrilled to hear that we helped make your experience great! I'm pleased you recommend our service. Thank you for choosing us for your insurance needs! Andrew Case - State Farm Insurance Agent, Dallas, TX"